Terms of service

Last updated: January 24, 2025

Terms of Service

These Terms of Service ("Agreement") govern your use of the services provided by BestQmi ("we," "our," or "us") through our website located at www.bestqmi.com (the "Site"). By accessing or using the Site, you ("you" or "Customer") agree to be bound by this Agreement, including all terms and conditions outlined below.

If you do not agree with these terms, please refrain from using our services.

1. Introduction

BestQmi offers a platform for buying and selling second-hand luxury bags, as well as other luxury goods, through our online store at www.bestqmi.com. By using our website, you agree to these Terms of Service, which may be updated periodically. We encourage you to review this page regularly for any updates or changes.

2. Eligibility

You must be at least 18 years of age to use our website and make purchases. By accessing our Site, you confirm that you are of legal age and have the legal capacity to enter into a contract under Dutch law.

3. Product Information

We make every effort to provide accurate descriptions and images of the products listed on our Site. However, we do not guarantee the accuracy of all information, including product details, availability, and pricing. We reserve the right to correct any errors or inaccuracies and to change or update product information at any time without prior notice.

4. Ordering and Payment

To place an order, you must follow the instructions provided on our Site. Upon placing an order, you will be required to submit payment via one of the accepted payment methods (such as credit/debit card, PayPal, etc.). By submitting your payment, you confirm that the payment method is valid and authorized for use.

All prices on our Site are listed in Euros (EUR) and include VAT unless otherwise stated. We reserve the right to modify prices at any time without prior notice.

5. Shipping and Delivery

We offer shipping within the Netherlands and internationally. Delivery times and costs are provided during checkout and are subject to change based on your location and the shipping method selected.

  • We are not responsible for any delays or damages caused by third-party carriers.
  • We will ship the item only after the payment is processed successfully.
  • For international deliveries, additional customs duties, taxes, and fees may apply, and you are responsible for these charges.

6. Returns and Refunds

Our Return Policy governs the return and refund process. In general:

  • For customers located in Europe Union, you have the right to withdraw from the purchase within 14 days of receiving your order.
  • The item must be returned in original condition, with all tags and packaging intact.
  • If the returned item is damaged or lost during return shipping, the customer will be liable for any associated costs.
  • Refunds will be processed to the original payment method once the return has been approved and inspected.

For more detailed information, please review our Return Policy.

7. Ownership and Intellectual Property

All content, including text, images, logos, and other materials on the Site, is owned by BestQmi or licensed to us, and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our express permission.

8. User Account

To use certain features of our Site, such as making purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately if you believe your account has been compromised or unauthorized access has occurred.

9. Prohibited Activities

You agree not to use our Site for any unlawful or prohibited activities, including but not limited to:

  • Violating applicable laws, regulations, or third-party rights.
  • Interfering with the operation of our Site or servers.
  • Uploading harmful, fraudulent, or offensive content.
  • Engaging in fraud, including false representation of identity or payment method.

We reserve the right to suspend or terminate your account if you engage in any prohibited activities.

10. Limitation of Liability

To the maximum extent permitted by law, BestQmi shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or services, including any damage to property or personal injury.

We are not responsible for any loss or damage resulting from:

  • Shipping issues or delays.
  • Loss of data or personal information.
  • Errors or inaccuracies in product descriptions.

11. Indemnification

You agree to indemnify, defend, and hold harmless BestQmi, its officers, directors, employees, and agents, from and against any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms of Service.

12. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our Site, you agree to the collection and use of your information in accordance with the Privacy Policy.

13. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of The Netherlands. Any disputes arising from or related to these Terms of Service shall be resolved exclusively in the courts of The Netherlands.

14. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. Your continued use of the Site after such changes constitutes your acceptance of the new terms.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

BestQmi
Website: www.bestqmi.com
Email: contact@bestqmi.com

By using the BestQmi website, you acknowledge that you have read, understood, and agreed to the terms set forth in this Agreement.